The client has the right to withdraw from this agreement at any time, stating that he/she will have to pay cancellation fees for the services contracted instead of their price, namely:
- 40% of the price of the contracted services (tour and/or vehicle rental), in case of withdrawal from the time of booking up to 8 weeks before the tour/vehicle rental period starts;
- 60% of the price of the contracted services (tour and/or vehicle rental), in case of withdrawal between 8 to 4 weeks before the tour/vehicle rental period starts;
- 80% of the price of the contracted services (tour and/or vehicle rental), in case of withdrawal in the last 4 weeks before the tour/vehicle rental period starts;
- 100% of the price of the contracted services (tour and/or vehicle rental), in case of non-participation without prior notification.
The notification of withdrawal will be made in writing, by registered letter or by e-mail. The organizer will confirm in writing the receipt of the notification, by registered letter or e-mail, and the client’s withdrawal will be considered at such time of the receipt.
The abovementioned deadlines refer to the time when the organizer confirms the client's withdrawal from the agreement. The organizer has the right to set off the cancellation fee against the participation fee paid in advance and to refund the difference to the client. It is recommended that clients take travel cancellation insurance.
The client may assign the agreement to another person, provided that he/she meets all the mandatory requirements for participating in the tour/renting a vehicle and S.C. Profi Moto Shop S.R.L. has to be notified within a reasonable time of the change. The transferor and the new participant are jointly and severally liable for unpaid fees and any costs resulting from the transfer.